Privacy Policy

Effective Date: 11/02/2025
Last Updated: 14/02/2025

Perks Works Limited ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following data about you:

1.1 Personal Information:

Name

Contact details (phone number, email address, postal address)

Payment information (when applicable)

Any other information you provide when contacting us or using our services

1.2 Website Usage Data:

IP address

Browser type and version

Pages visited and time spent on our website

Device information

Cookies and tracking data

1.3 Communications Data:

Records of correspondence via phone, email, or online forms

Feedback and reviews

2. How We Use Your Information

We use your personal information for the following purposes:

To provide our roofing and property maintenance services

To communicate with you regarding quotes, appointments, and project updates

To process payments and invoices

To improve our website, services, and customer experience

To comply with legal obligations and regulatory requirements

For marketing purposes (if you have given consent)

3. Legal Basis for Processing Personal Data

We process your personal data under the following legal bases:

Performance of a Contract: When processing is necessary to fulfill a contract with you (e.g., providing a roofing service).

Legitimate Interest: When processing is necessary for our business interests, such as improving our services and responding to inquiries.

Consent: When you have explicitly given consent, such as for marketing communications.

Legal Obligation: When processing is required to comply with legal and regulatory requirements.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Third parties that assist with our business operations, such as payment processors and IT support.

Legal Authorities: When required by law or in response to legal proceedings.

Business Transfers: In case of a company sale, merger, or acquisition.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. If you request deletion of your data, we will do so unless retention is required by law.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Access: Request access to your personal information.

Correction: Request correction of inaccurate or incomplete data.

Erasure: Request deletion of your data in certain circumstances.

Restriction: Request restriction of processing under specific conditions.

Objection: Object to processing based on legitimate interests.

Data Portability: Request to receive your data in a commonly used format.

Withdraw Consent: Withdraw consent where applicable, such as for marketing communications.

To exercise any of these rights, contact us at [Insert Contact Email].

8. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and personalize content. You can control cookie settings through your browser.

For more details, see our Cookie Policy [Insert Link if Applicable].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page, and significant updates will be communicated to you where appropriate.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Perks Works Limited
6 Ash Close SE20 7RE
Email: info@perksworks.co.uk
Phone: +447776927226

By using our services, you agree to the terms outlined in this Privacy Policy.